What is a key characteristic of behavioral data in Marketing Cloud Intelligence?

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Behavioral data in Marketing Cloud Intelligence is primarily defined by its focus on reflecting the actions taken by customers. This type of data provides insights into how individuals interact with a company's offerings, encompassing activities such as website visits, clicks on emails, purchase transactions, and engagement with advertisements. By analyzing behavioral data, marketers can gain a deeper understanding of customer preferences and behaviors, which can then inform strategies for targeting, segmentation, and personalization.

This characteristic of behavioral data sets it apart from other forms of data. For instance, data collected from surveys is generally self-reported and may not accurately represent actual customer behavior. Demographic data, while valuable for understanding the audience's attributes, does not capture the nuances of customer interaction and engagement. Additionally, the notion that behavioral data is static and unchanging does not hold true, as it evolves with customer interactions, allowing businesses to adapt their marketing efforts in real time to better meet customer needs.

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